SkySlope Status - Incident history https://status.skyslope.com SkySlope Tue, 26 May 2026 20:07:00 +0000 SkySlope DigiSign degraded performance Type: Incident Duration: 1 hour Affected Components: Forms, DigiSign May 26, 20:07:00 GMT+0 - Investigating - We are currently investigating this incident. May 26, 20:24:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 26, 21:07:00 GMT+0 - Resolved - Beginning at approximately 13:07 PDT on May 26, 2026, users experienced degraded performance in our DigiSign and Forms applications. The incident was caused by a configuration change that introduced elevated error rates on down stream services. Application health was restored after increasing capacity on the relevant systems. Incident declared resolve at 14:07 PDT. Type: Incident

Duration: 1 hour

Affected Components: ,

<p><small>May <var data-var='date'> 26</var>, <var data-var='time'>20:07:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>20:24:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>21:07:00</var> GMT+0</small><br><strong>Resolved</strong> - Beginning at approximately 13:07 PDT on May 26, 2026, users experienced degraded performance in our DigiSign and Forms applications. The incident was caused by a configuration change that introduced elevated error rates on down stream services. Application health was restored after increasing capacity on the relevant systems. Incident declared resolve at 14:07 PDT..</p> ]]> Tue, 26 May 2026 20:07:00 +0000 https://status.skyslope.com/incident/cmpn3nsz303rgpfoyrm56frwk https://status.skyslope.com/incident/cmpn3nsz303rgpfoyrm56frwk SkySlope Forms Unavailable Type: Incident Duration: 1 hour and 29 minutes Affected Components: Forms Apr 16, 01:01:00 GMT+0 - Investigating - We are investigating reports that users are unable to load Forms at [forms.skyslope.com](http://forms.skyslope.com). Apr 16, 01:32:00 GMT+0 - Identified - We have identified the cause and are working on implementing a solution. Apr 16, 02:04:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 16, 02:30:00 GMT+0 - Resolved - On April 15, 2026 between 18:01 PDT and 19:04 PDT, users were unable to load SkySlope Forms at [forms.skyslope.com](http://forms.skyslope.com). Customers reported errors and white screens, and our synthetic monitoring and observability metrics confirmed elevated issues. This was caused by a configuration deployment that broke the path to Forms. The change was reverted within minutes, but routing did not immediately recover. We resolved the incident by applying a follow-up change that allowed our infrastructure to fully reconcile, restoring traffic to a healthy state. Type: Incident

Duration: 1 hour and 29 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>01:01:00</var> GMT+0</small><br><strong>Investigating</strong> - We are investigating reports that users are unable to load Forms at [forms.skyslope.com](http://forms.skyslope.com)..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>01:32:00</var> GMT+0</small><br><strong>Identified</strong> - We have identified the cause and are working on implementing a solution..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>02:04:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br><strong>Resolved</strong> - On April 15, 2026 between 18:01 PDT and 19:04 PDT, users were unable to load SkySlope Forms at [forms.skyslope.com](http://forms.skyslope.com). Customers reported errors and white screens, and our synthetic monitoring and observability metrics confirmed elevated issues. This was caused by a configuration deployment that broke the path to Forms. The change was reverted within minutes, but routing did not immediately recover. We resolved the incident by applying a follow-up change that allowed our infrastructure to fully reconcile, restoring traffic to a healthy state..</p> ]]> Thu, 16 Apr 2026 01:01:00 +0000 https://status.skyslope.com/incident/cmpcwtcd501txqtou9296d3ay https://status.skyslope.com/incident/cmpcwtcd501txqtou9296d3ay Books unavailable Type: Incident Duration: 7 hours and 18 minutes Affected Components: Books Mar 31, 13:23:00 GMT+0 - Resolved - On March 31, 2026 between 06:01 PDT and 06:22 PDT (March 31), users were unable to access SkySlope Books at [books.skyslope.com](http://books.skyslope.com). Customers reported that the application would not load and sign-in attempts failed. The root cause was a recent configuration change that removed the network path to Books. The underlying application and databases remained healthy throughout, and no customer data was lost or exposed. Service was restored after our teams corrected the affected routing configuration and confirmed normal traffic flow to the application. Mar 31, 13:01:00 GMT+0 - Investigating - We are investigating reports users are unable to access SkySlope Books. Mar 31, 13:22:01 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 7 hours and 18 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>13:23:00</var> GMT+0</small><br><strong>Resolved</strong> - On March 31, 2026 between 06:01 PDT and 06:22 PDT (March 31), users were unable to access SkySlope Books at [books.skyslope.com](http://books.skyslope.com). Customers reported that the application would not load and sign-in attempts failed. The root cause was a recent configuration change that removed the network path to Books. The underlying application and databases remained healthy throughout, and no customer data was lost or exposed. Service was restored after our teams corrected the affected routing configuration and confirmed normal traffic flow to the application..</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>13:01:00</var> GMT+0</small><br><strong>Investigating</strong> - We are investigating reports users are unable to access SkySlope Books..</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>13:22:01</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Tue, 31 Mar 2026 13:01:00 +0000 https://status.skyslope.com/incident/cmpcuna7l018sqtp1tmdn1wz4 https://status.skyslope.com/incident/cmpcuna7l018sqtp1tmdn1wz4