SkySlope - Notice history

On April 15, 2026 between 18:01 PDT and 19:04 PDT, users were unable to load SkySlope Forms at forms.skyslope.com. Customers reported errors and white screens, and our synthetic monitoring and observability metrics confirmed elevated issues. This was caused by a configuration deployment that broke the path to Forms. The change was reverted within minutes, but routing did not immediately recover. We resolved the incident by applying a follow-up change that allowed our infrastructure to fully reconcile, restoring traffic to a healthy state.

We have identified the cause and are working on implementing a solution.

On March 31, 2026 between 06:01 PDT and 06:22 PDT (March 31), users were unable to access SkySlope Books at books.skyslope.com. Customers reported that the application would not load and sign-in attempts failed. The root cause was a recent configuration change that removed the network path to Books. The underlying application and databases remained healthy throughout, and no customer data was lost or exposed. Service was restored after our teams corrected the affected routing configuration and confirmed normal traffic flow to the application.