SkySlope - Books unavailable – Incident details

On March 31, 2026 between 06:01 PDT and 06:22 PDT (March 31), users were unable to access SkySlope Books at books.skyslope.com. Customers reported that the application would not load and sign-in attempts failed. The root cause was a recent configuration change that removed the network path to Books. The underlying application and databases remained healthy throughout, and no customer data was lost or exposed. Service was restored after our teams corrected the affected routing configuration and confirmed normal traffic flow to the application.