SkySlope - SkySlope Forms Unavailable – Incident details

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SkySlope Forms Unavailable

ResolvedMajor outage1 hour 29 minutes

Affected

Forms

Major outage from 1:01 AM to 2:04 AM, Operational from 2:04 AM to 2:30 AM

  • ResolvedUTC

    On April 15, 2026 between 18:01 PDT and 19:04 PDT, users were unable to load SkySlope Forms at forms.skyslope.com. Customers reported errors and white screens, and our synthetic monitoring and observability metrics confirmed elevated issues. This was caused by a configuration deployment that broke the path to Forms. The change was reverted within minutes, but routing did not immediately recover. We resolved the incident by applying a follow-up change that allowed our infrastructure to fully reconcile, restoring traffic to a healthy state.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We have identified the cause and are working on implementing a solution.

  • InvestigatingUTC

    We are investigating reports that users are unable to load Forms at forms.skyslope.com.