SkySlope - SkySlope DigiSign degraded performance – Incident details

All systems operational

SkySlope DigiSign degraded performance

Resolved
Major outage
Started 2 months agoLasted about 1 hour

Affected

Forms

Operational from 8:07 PM to 8:24 PM, Degraded performance from 8:24 PM to 9:07 PM

DigiSign

Major outage from 8:07 PM to 8:24 PM, Degraded performance from 8:24 PM to 9:07 PM

Updates
  • Resolved
    UTC
    Resolved

    Beginning at approximately 13:07 PDT on May 26, 2026, users experienced degraded performance in our DigiSign and Forms applications. The incident was caused by a configuration change that introduced elevated error rates on down stream services. Application health was restored after increasing capacity on the relevant systems. Incident declared resolve at 14:07 PDT.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.